Shipping Policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your purchase arrives on time and in perfect condition. Please review our shipping policy below:

Shipping Rates & Delivery Times

  • Standard Shipping:

    • Delivery Time: 5–7 business days
    • Cost: $5.00 (Free shipping on orders over $50)

  • Expedited Shipping:

    • Delivery Time: 2–3 business days
    • Cost: $15.00

  • Express Shipping:

    • Delivery Time: 1 business day (available for select locations)
    • Cost: $25.00

Please note that delivery times are estimated and may vary based on your location, holidays, or unforeseen circumstances.

Processing Time

Orders are typically processed within 1–2 business days after the order is placed. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, there may be a delay in processing.

Order Confirmation & Tracking

Once your order is placed, you will receive an email confirmation with an order number. You will also receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Restrictions

  • We currently only ship to addresses in the United States and Canada.
  • We do not ship to P.O. boxes or APO/FPO addresses.

If you live outside of these areas and would like to place an order, please contact us directly at contactus@mpbeautysolutions.com, and we will do our best to accommodate you.

International Shipping (If applicable)

If we are able to ship to international destinations, please note that you may be subject to additional customs duties, taxes, or fees. These charges are the responsibility of the customer and are not included in the shipping cost.

Lost or Damaged Items

We are not responsible for lost or damaged items once they have been shipped, but we will do everything we can to assist you. If your package is lost or damaged in transit, please contact the carrier immediately. If you need assistance, please reach out to us at contactus@mpbeautysolutions.com, and we will help resolve the issue.

Incorrect Shipping Address

Please double-check the shipping address entered when placing your order. We are not responsible for packages delivered to incorrect addresses. If you realize there is a mistake with your shipping information, please contact us immediately, and we will do our best to correct the address before the order is shipped.

Cancellations & Order Modifications

Once an order is placed, we are unable to make changes or cancellations unless the order has not yet been processed or shipped. If you need to modify or cancel your order, please contact us within 24 hours of placing the order, and we will try to accommodate your request.

Customer Service

If you have any questions about your order, please feel free to contact our customer service team at contactus@mpbeautysolutions.com We’re here to help!